SilkStart Association Management Software for Organizations, Clubs, Trade Associations

Cloud software for member-based organizations

Here at SilkStart, we’re on a mission to move associations into the cloud and onto a connected platform through software designed for member-based organizations.

SilkStart’s products are all cloud based - so say goodbye to servers, downloads, hidden fees, and unnecessary costs.  When you are in the cloud, you always have the latest version, operating costs are low and predictable, and the user experience is superior.

What is SilkStart?

SilkStart is a leading provider of cloud-based software for member-based organizations. Our solutions enable trade, not-for profit, and multi-chapter associations of all sizes to realize the benefits of modern cloud-based architecture and mobile applications, without compromising industry-specific functionality.

Manage members, events, communicate with members, association websites

With SilkStart, associations don't need to piece together several applications. Instead, SilkStart creates a seamless integration between components through one connected platform. This makes the complexity of running an association much easier, allowing associations to focus on what's most important - providing value to their members.

SilkStart Association Management Software for non-profits, trade associations

Company Overview

SilkStart was founded in 2010 on the premise that industry-specific business problems would best be addressed by industry-specific, cloud-based solutions. Since then we have worked to do just that by providing associations and nonprofits with a better solution for handling the complexity of running their organization.

Our vision has grown to be commonly known as ‘vertical SaaS’ or vertical software as a service. It’s based on the premise that vertically integrated software will always be superior to generic broad based solutions that cover a wide variety of verticals. SilkStart was purpose built for member-based organizations, and while the team and the product have evolved, the mission is the same - to move associations into the cloud and onto a connected platform through software designed for member-based organizations.

Our culture is centered around customer success, and our goal is to be seen by our customers as a strategic technology partner. To that end, we work with our customers every day to understand their most important business challenges, which we help them solve with our innovative solutions.

Our People

shaun jamieson
Shaun Jamieson
CEO
jamie
Jamie Starke
Lead Developer
paul goertzen
Paul Goertzen
Lead UI Developer
tom
Tom Gogela
Business Development
sarah smith
Sarah Smith
Account Manager
bond
Michael Coughlin
Founder/CTO

How SilkStart can help your organization

SilkStart simplifies member management

Using multiple applications, or a CRM like Salesforce that was not designed for member management, complicates things. SilkStart lets you bypass these problems and frees up your time so you can focus on acquiring, engaging, and retaining your members.

SilkStart innovates for you

Our smart adoption of the latest technology safely improves our software, and ensures an optimal experience for our users. That’s why SilkStart web pages are all responsive. Having a website that works on desktops, tablets, and smartphones is essential to every association.

SilkStart is an appreciating asset

Bespoke or custom developed software is a depreciating asset, like a used car. The longer it is there, the more it costs to maintain and enhance. Because of our cloud-based architecture and continuous investment in innovation, customers receive an appreciating asset.

SilkStart is here for you

Our in-house Account Management team is here to learn about your business, your challenges, and to work with you to ensure you are using SilkStart optimally. We’re here to remove the technical hurdles so you can quickly and easily reap the benefits of SilkStart.

SilkStart is CMS neutral

You have the freedom to choose a website through WordPress, Squarespace, Drupal, Joomla, or SilkStart’s own Content Management System (CMS) to further reduce the costs of operating your association. Our database and member management tools integrate with any CMS.

SilkStart gives you confidence in budgeting

With SilkStart, you can count on having a low and predictable cost model. You’ll never be surprised by hidden fees.




Currently Available Positions

Full Stack Developer

The Role

In this start-up role you will have a broad set of responsibilities and directly contribute to the overall success of the company. You will contribute to system architecture, research and analysis, product design, and coding.

What We're Looking For

Are you an experienced and talented Developer? Are you a smart, self-directed, results-oriented individual who thrives in a customer focused start-up environment? Can you operate effectively with incomplete information, and/or ambiguity? Do you want to work somewhere that appreciates your hard work, values your contribution, and lets you do meaningful work? If so, SilkStart has the career you’re seeking. 

What You'll be Doing
  • Contributing to the design and development of new features and improving the functionality of our platform.
  • Researching new technologies and methods, and suggesting new ways to improve the company’s products and processes.
  • Extending the automated test suite to cover new features.
  • Quickly fixing bugs and solving problems as they come up by diving deeply and doing root cause analysis.
  • Proactively identifying gaps and continuously working to improve the overall customer experience.
  • Contributing to the development of an improved UI/UX.
Must Haves
  • Smart. You don’t need a CS degree but you need to be smart. We’ll expect you to quickly learn a lot of new stuff. We’re also going to give you autonomy on several important areas of our business and expect great work.
  • Good Attitude. You are willing to roll up your sleeves and do what needs to be done. This is not a ‘that’s not my job’ or ‘I don’t know how to do that’ environment. We’re a small, entrepreneurial team that all pitches in to get the job done.
  • Great Communicator. You’re comfortable communicating with both the business and tech team and our customers.
  • Self-Directed. You’re Independently driven and resourceful enough to deliver results with minimal direction.
  • Customer Obsessed. You always think about the customer and how development impacts them.
  • Relevant Technical Skills:
    • Ability to write clean maintainable code.
    • Experience working with and building web services.
    • Proficiency in a variety of server side technologies and programming languages (we use Python, Pylons, Celery, Stripe, NGINX, & Sendgrid just to name a few), including working database knowledge (we use Mongo DB).
    • Proficiency with automated testing tools (we use selenium).
    • Working knowledge of Front End Web Development, including HMTL, CSS (SASS or LESS), JavaScript (including frameworks like backbone or Jquery) and building rich one-page JavaScript apps.
    • Experience with templating languages (we use python MAKO templates & underscore js templates).
Bonus Skills
  • Solid understanding of agile practices and methodologies such as Test Driven Development and Scrum.
  • Experience with CMS Design.
  • Experience with server automation and Chef.
Reach Out
Does this sound like you? If yes, please send a resume and cover letter to hr@silkstart.com. Only shortlisted candidates will be contacted for an interview. Thanks for your interest in SilkStart!

Sales Development Representative

The Role

In this start-up role you will directly contribute to the overall success of the company. You will own the Sales Funnel and be responsible for continually generating new business opportunities across North America for the sales team.

What We're Looking For

Are you a self-directed, well organized and results-oriented individual who thrives in a customer focused start-up environment? Do you want to work somewhere that appreciates your hard work, values your contribution, and allows you to learn, develop and grow? Do you want to get in early and grow your career as we grow? If so, SilkStart has the job you’ve been seeking.

What You'll be Doing
  • Prospect, qualify, and develop inbound and outbound leads to create sales-ready opportunities.
  • Research potential accounts, identify decision makers, generate interest and create new opportunities for the sales team.
  • Conduct high-level qualification conversations with prospects via phone and email.
  • Manage all aspects of proactive outbound acquisition campaigns including lead generation channels, metrics and reporting.
  • Onboard new customers, and help them become proficient in using SilkStart.
  • Collaborate with team members to develop strategies that improve execution and drive incremental results.
Must Haves
  • Smart. You don’t need a degree but you need to be smart. We’re going to expect you to quickly learn a lot of new stuff. We’re also going to give you autonomy over several important areas of our business and expect great work.
  • Good Attitude. You are willing to roll up your sleeves and do what needs to be done. This is not a ‘that’s not my job’ or ‘I don’t know how to do that’ environment.
  • Lots of Hustle. You like a fast paced, results oriented environment. You possess a strong desire to just get things done. You understand that persistence and hard work are essential ingredients to success.
  • Results oriented. You are competitive, like to measure your progress, and ultimately generate results.
  • Well-Organized: You love it when an interviewer asks about your organizational skills. You may not have written a book on how to be exceptionally well organized in a business role, but you could…
  • Great Communicator. You have a distinct personality coupled with strong communication skills, both verbal and written.
  • Self-Directed. You can independently manage your time efficiently and effectively.
  • Proficient Computer Skills. You can type, find stuff online, learn new technologies, plus whatever else we throw at you.
Bonus Skills
  • Previous experience selling to or working with member-based associations, and/or experience working in an association.
  • Previous sales development (lead generation) and/or direct sales experience in a technical environment.
  • Experience with Sales CRM’s (e.g. Streak or Salesforce).
Reach Out
Does this sound like you? If yes, please send a resume and cover letter to hr@silkstart.com. Only shortlisted candidates will be contacted for an interview. Thanks for your interest in SilkStart!